Part-Time Senior Brand Ambassador — Elevate Retail Experience

American Eagle Outfitters, Inc.; Morgantown (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

40% off AE & Aerie products year-round

Seasonal discounts with new Floorsets

Store contests and exclusive prizes

REAL rewards at discretion

Job summary

American Eagle Outfitters, Inc. is seeking a part-time Sr Brand Ambassador to bring our brand to life in-store and deliver an exceptional shopping experience. You will represent the brand, share product knowledge, and help guests feel valued with every interaction.

You will work across the sales floor, cash wraps, fitting rooms and stock areas, adapting to guest needs while upholding AE policies. This role emphasizes teamwork, energy, and a guest-first mindset in a fast-paced retail environment.

Qualifications

• Retail or customer service experience preferred.
• 18+ years of age required.
• Availability to work evenings, weekends and holidays.

Responsibilities

• Engage with guests using the AEO Selling Model to help them find what they need.
• Educate guests on AE & Aerie products and suggest suitable items.
• Introduce the AEO loyalty program and other brand channels to guests.
• Flex across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns proactively while following company policy.
• Collaborate with team to get the job done and uphold brand standards.

Skills

People skills

Customer service

Sales ability

Communication

Team player

Energy in fast-paced environment

Job description

American Eagle Outfitters, Inc. is seeking a part-time Sr Brand Ambassador to bring our brand to life in-store and deliver an exceptional shopping experience. You will represent the brand, share product knowledge, and help guests feel valued with every interaction.

You will work across the sales floor, cash wraps, fitting rooms and stock areas, adapting to guest needs while upholding AE policies. This role emphasizes teamwork, energy, and a guest-first mindset in a fast-paced retail environment.