Part-Time Security Dispatcher — Tech/Telecom

Allied Universal; Norfolk (VA); On-site; USD 2,066,000 - 2,549,000; Part time

Benefits offered by this job

Smart Tools access

Career growth opportunities

Retirement savings plan

Perks program discounts

Job summary

Allied Universal is seeking a Part Time Dispatch Coordinator in Norfolk, VA. You will support security operations by coordinating communications, monitoring systems, and directing responses to incidents, while delivering excellent customer service in a fast-paced environment.

This role emphasizes shift flexibility, documentation, and collaboration with site personnel to maintain safe and secure premises across tech/media/telecom locations.

Qualifications

• Guard Card/License preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check required by federal, state, and local laws.
• Drug screen required where permitted by law.
• Licensing requirements vary by state/local laws and may be required before employment.
• A valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities within a technology, media, and telecommunications location.
• Monitor communication systems, receive calls for service, document incidents, and dispatch appropriate personnel to routine, urgent, and emergency situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating relevant information to site personnel, management, and emergency responders as appropriate.
• Maintain accurate logs, reports, visitor-related information, and dispatch records in accordance with site-specific procedures.
• Coordinate regular and random patrol activity around the business and perimeter, and report observed concerns or unusual activity to appropriate personnel.

Skills

Customer service

Communication

Problem-solving

Education

High school diploma or equivalent

Guard Card/License preferred

Job description

Allied Universal is seeking a Part Time Dispatch Coordinator in Norfolk, VA. You will support security operations by coordinating communications, monitoring systems, and directing responses to incidents, while delivering excellent customer service in a fast-paced environment.

This role emphasizes shift flexibility, documentation, and collaboration with site personnel to maintain safe and secure premises across tech/media/telecom locations.