Part Time Sales Team Leader - Dallas, TX

James Avery Craftsman, Inc.; Dallas (TX); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated retail associate to join their team in Dallas. This part-time position involves assisting in-store management, providing exceptional customer service, and leading a team to ensure a high-quality shopping experience. You will be responsible for training associates, managing inventory processes, and maintaining store presentation standards. If you have a passion for retail and leadership, this role offers a fantastic opportunity to develop your skills in a supportive environment. Join a company that values teamwork and customer satisfaction!

Qualifications

• 1+ year of retail or customer service experience preferred.
• Previous supervisory experience is a plus.

Responsibilities

• Assist Store Management with in-store supervision and leadership.
• Provide excellent customer service and resolve guest issues.
• Monitor associates' performance and provide feedback.

Skills

Customer Service

Leadership

Retail Management

Education

High School Diploma

Tools

Service Equipment

Job description

Job Category: Retail/Sales

Requisition Number: PARTT006673

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• Posted: May 8, 2025
• Part-Time
• On-site

Locations

Showing 1 location

Assists Store Management with in-store supervision, including directing personnel. Provides effective leadership to all associates and displays the highest level of customer service. This position functions as a front-line member of the Retail Store Leadership Team at our Wynnewood Village location in Dallas, TX.

• Greets and assists guests in selecting and purchasing merchandise.
• Resolves guest issues effectively.
• Keeps supervisor informed of product, guest, and personnel issues.
• Monitors and approves guest returns in accordance with retail policies.
• Monitors associates' guest service levels and provides feedback as needed.
• Utilizes GUESTS program when interacting with guests on the sales floor or phone, and when handling guest-owned jewelry.
• Prepares and reviews supply orders from the JAC warehouse and other items through applicable purchasing channels.
• Performs leadership responsibilities for store opening and closing duties.
• Provides leadership and training to associates, focusing on guest service and sales. Coordinates regular and seasonal training, and delegates assignments.
• Assists in the annual inventory process, ensuring compliance with established procedures. Participates in cycle counting, inventory adjustments, shipping, and receiving, and notifies relevant parties of inventory issues.
• Participates in store meetings and assists with company events and promotions.
• Develops team-building activities.
• Monitors product trends and communicates changes to District Manager.

Product Care:

• Fully trained to operate all service equipment, including polish motors, handheld polishers, PUK weld equipment, pin finishers, ultrasonic units, small tools, and related chemicals. Able to train staff on equipment operation.
• Ensures product care services meet or exceed operational standards.

Visual Merchandising:

• Performs staging, setup, maintenance, and replacement of display items following visual merchandising guidelines.
• Assists in maintaining store presentation standards.

Additional responsibilities include processing employee purchases, ensuring security procedures, reviewing and creating employee schedules, and maintaining safety and company policies.

Other Duties:

• Leads in the absence of other leadership team members.
• Builds effective relationships with stakeholders.
• Collaborates across teams to foster trust and credibility.
• Assists in other areas as assigned.

What You Will Need:

• High school diploma or equivalent, with a minimum of 1-year retail or customer service experience preferred. Previous supervisory experience is also preferred.
• Must pass a background check and drug screening before starting.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer. This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.