Part-Time Sales Supervisor

5.11; Newport News (VA); On-site; USD 19,644 - 24,796; Part time

Job summary

A leading outdoor gear retailer is looking for a Part-Time Sales Supervisor in Newport News, Virginia. This entry-level role involves leading a team to provide exceptional customer experiences, maintaining high store standards, and supporting stock organization. The ideal candidate should have a passion for outdoor gear, teamwork skills, and an eagerness to learn in a fast-paced environment. Competitive pay ranges from $14.26 to $18.00 per hour, with opportunities for growth within the company.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork and problem-solving.

Responsibilities

• Deliver an exceptional customer experience.
• Foster a customer-first culture of teamwork.
• Support merchandising and stock organization.
• Maintain high standards of compliance and operational excellence.

Skills

Retail experience

Customer service experience

Teamwork

Problem-solving

Passion for tactical or outdoor gear

Job description

Join to apply for the Part-Time Sales Supervisor role at 5.11.

Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.

The Sales Supervisor, (known in our stores as a Shift Lead), works with the Store Manager and Assistant Store Manager to exceed customer expectations, build a high-energy store environment, and uphold the standards that define a 5.11 store. You’ll lead by example, tackle challenges head-on, and support your team in delivering exceptional customer experiences. This role is a great opportunity to step into leadership, grow your skills, and make a visible impact in a fast-paced, results-driven environment.

What You’ll Do:

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

What We’re Looking For:

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.
• Flexible schedule and supportive team environment.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Pay Range:

$14.26-$18.00 per hour

Personal Information Policy:

You can find out what personal information we collect, correct any inaccuracies, or ask us to delete your personal information (with some exceptions). To check out our policy, click HERE. If you want to make a request about your personal data, CLICK HERE.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Seniority level

Entry level

Employment type

Part-time

Job function

Retail