Part-time Sales & Service Representative

Univest; Ronks (PA); Vor Ort; USD 26.000 - 37.000; Teilzeit

Benefits dieser Stelle

Health Insurance

Retirement Plan (401(k))

Paid Time Off (PTO)

Short Term Disability

Holiday Time Off

Commissions

Tuition reimbursement

Employee Wellness programs

Discounts on loan products

Professional development trainings

Zusammenfassung

Univest in Strasburg, PA, seeks a Part-Time Sales and Service Representative to deliver friendly banking support and financial solutions. You will handle teller transactions, assist customers, and promote Univest products while maintaining strong community relationships.

The role requires attention to detail, sales experience, and the ability to operate branch technology. Notary training may be required for designated positions, with growth opportunities in a supportive team environment.

Qualifikationen

• High school diploma or GED required.
• Strong attention to detail and ability to prioritize.
• Retail sales or telemarketing experience with proven results.
• Proficient in MS Office.
• Notary training/certification may be required if designated.

Aufgaben

• Provide friendly, courteous, professional customer service.
• Perform teller and platform transactions accurately and promptly.
• Adhere to procedures and corporate customer service guidelines.
• Operate technology and software (computers, cash recyclers, iPads, ATMs).
• Identify customer needs and cross-sell opportunities.
• Engage in outbound calling to customers.
• Understand Univest products and services and bank promotions.
• Follow the outlined sales flow.
• Participate in branch activities and training programs.
• Complete notary training if designated as notary.
• Comply with laws and Univest Code of Conduct.

Kenntnisse

Customer service

Sales experience

Notary training

Ausbildung

High school diploma/GED

Tools

MS Office Suite

Jobbeschreibung

Overview

At Univest, we believe banking should feel personal, and work should too. If you enjoy helping people, building relationships, and making a difference in your community, this could be the career for you. As a Part-Time +20 hours Sales and Service Representative in Strasburg, PA, you’ll be a trusted resource for customers who count on friendly service, everyday banking support, and financial solutions that fit their lives.

Responsibilities

BRANCH HOURS:

• Monday-Thursday: 8 am - 5 pm
• Friday: 8 am - 6 pm
• Saturday: 8 am - 12 pm (2-3 per month are required)

POSITION INCLUDES:

• Provide friendly, courteous, professional customer service
• Perform all teller and platform transactions promptly, efficiently, and accurately
• Adhere to all procedures including operational and corporate customer service guidelines
• Ability to operate required technology and applicable software on equipment including but not limited to computers, cash recyclers, iPads, ATMs, etc.
• Identify customer needs and cross sell opportunities to develop new business
• Engage in outbound calling to customers
• Develop knowledge and understanding of Univest Products and Services
• Leverage bank promotions
• Adhere to outlined sales flow
• Learn and become proficient in daily operational procedures
• Actively participate in branch activities, development and training programs
• Complete notary training if position is designated as notary for branch
• Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct
• Perform additional duties as required

Qualifications

QUALIFICATIONS:

• High school diploma/GED or equivalency
• Attention to detail and ability to prioritize
• Experience in Retail Sales or Telemarketing with proven sales results
• Strong written/verbal/organizational skills
• Previous experience with MS Office Suite
• Neat, professional appearance following established guidelines for appropriate dress
• Successful completion of the following programs within 12 months of hire:
• SSR training and certification
• Consumer Loans training and certification
• Teller training and certification
• Univest University’s “Pre-Supervisor” Certificate Program

Wage Range:

The salary for this position begins at $23.00/hr

Benefits Overview:

Univest offers a comprehensive benefits package that includes:

• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 15 days annually (prorated your first year)
• Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
• Holiday Time Off: 11 paid holidays
• Commissions: paid quarterly based on individual and team production
• We offer company paid life insurance: as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
• Discounts: on loan products
• Professional development trainings

An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.