Sales and Service Representative

Univest Financial Corp; Willow Street (PA); Vor Ort; USD 26.000 - 37.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k) Plan

PTO

Short-Term Disability

Paid Holidays

Commissions

Life Insurance

Tuition Reimbursement

Wellness Programs

Loan Discounts

Zusammenfassung

Univest Financial Corp in Willow Street, PA is seeking a Sales and Service Representative to deliver friendly service, support everyday banking, and provide financial solutions tailored to customers’ lives.

You’ll handle teller transactions, adhere to procedures, and explore cross-sell opportunities with internal partners while participating in branch training and development programs.

Qualifikationen

• High school diploma or equivalent required.
• Attention to detail and ability to prioritize tasks.
• Experience in Retail Sales or Telemarketing with proven results.
• Strong written and verbal communication skills.
• Proficiency with MS Office Suite.

Aufgaben

• Perform teller and platform transactions accurately.
• Follow procedures and customer service standards.
• Operate branch technology as required.
• Supervise teller operations and coaching staff.
• Engage in cross-sell opportunities to grow business.
• Build relationships with partners and customers.
• Participate in tele-consulting efforts.
• Learn Univest products and services and adhere to sales flow.
• Support daily branch operations and training programs.

Kenntnisse

Attention to detail

Prioritization

Strong communication

Retail sales experience

MS Office proficiency

Ausbildung

High school diploma/GED

Tools

MS Office Suite

Jobbeschreibung

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Univest Financial Corp

Sales and Service Representative

US-PA-Willow Street

Job ID: 7102

Type: Full Time

# of Openings: 1

Category: Consumer Banking

Univest Bank - Willow Street, PA

Overview

At Univest, we believe banking should feel personal, and work should too. If you enjoy helping people, building relationships, and making a difference in your community, this could be the career for you. As our Willow Street, PA Sales and Service Representative, you’ll be a trusted resource for customers who count on friendly service, everyday banking support, and financial solutions that fit their lives.

Responsibilities

BRANCH HOURS (some locations may vary):

• Monday - Thursday: 8 am - 5 pm
• Friday: 8 am – 6 pm
• Saturday: 8 am – 12 pm (2-3 per month are required)

POSITION INCLUDES:

• Perform all teller and platform transactions promptly, efficiently, and accurately
• Adhere to all procedures including operational and corporate customer service guidelines
• Operate technology as required
• Supervision of teller operations
• Increased responsibility and adherence in signing authority
• Completion of the Excel Level 1 course and completion of the Univest University Supervisor Certificate Program
• Identify customer needs and cross sell opportunities to develop new business
• Develop working relationships with integrated partners
• Proactively initiate sales conversations
• Participation and management of tele-consulting efforts
• Develop knowledge and understanding of Univest Products and Services
• Leverage bank promotions
• Adhere to outlined sales flow
• Learn and become proficient in daily operational procedures
• Actively participate in branch activities, development and training programs
• Manage and coach staff to desired performance levels
• Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct
• Perform additional duties as required

Qualifications

QUALIFICATIONS:

• High school diploma/GED or equivalency
• Attention to detail and ability to prioritize
• Experience in Retail Sales or Telemarketing with proven sales results
• Strong written/verbal/organizational skills
• Previous experience with MS Office Suite
• Neat, professional appearance following established guidelines for appropriate dress
• Successful completion of the following programs within 12 months of hire:
  • SSR training and certification
  • Consumer Loans training and certification
  • Teller training and certification
  • Univest University’s “Pre-Supervisor” Certificate Program

Wage Range

The salary for this position begins at $23.00/hr

Benefits Overview

Univest offers a comprehensive benefits package that includes:

• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 15 days annually (prorated your first year)
• Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
• Holiday Time Off: 11 paid holidays
• Commissions: paid quarterly based on individual and team production
• We offer company paid life insurance: as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
• Discounts: on loan products
• Professional development trainings

#Univest

#LI-Onsite

An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.

Equal employment opportunity, including veterans and individuals with disabilities.