Part-Time Sales Pro - Flexible Hours & Brand Ambassador

Reformation; Houston (TX); On-site; USD 22,041 - 34,440; Part time

Benefits offered by this job

Health insurance

Commuter benefits

Paid time off

Retirement planning

Fertility care support

Volunteer opportunities

Clothing discount

Job summary

Reformation is hiring a part-time Sales Associate for our Houston Galleria location. You’ll help drive sales, engage with customers, and deliver a premier brand experience in a fast-paced retail setting.

You will work a minimum of 20 hours per week and at least 3 days, including weekends, with a flexible schedule. Base hourly range is $16–$25, plus benefits and growth opportunities within a mission-driven culture.

Qualifications

• Experience working with a sales or retail organization.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long‑term loyal client relationships.
• Serve as a brand ambassador – embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Ensure consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer input so we can continuously improve our product and merchandising.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

Skills

Retail experience

Customer engagement

Interpersonal skills

Job description

Reformation is hiring a part-time Sales Associate for our Houston Galleria location. You’ll help drive sales, engage with customers, and deliver a premier brand experience in a fast-paced retail setting.

You will work a minimum of 20 hours per week and at least 3 days, including weekends, with a flexible schedule. Base hourly range is $16–$25, plus benefits and growth opportunities within a mission-driven culture.