Part-Time Sales Associate — Flexible Hours & Brand Experience

Reformation; Austin (TX); On-site; USD 22,041 - 34,440; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Commuter benefits

Paid time off

Retirement planning support

Fertility care assistance

Clothing discount

Volunteer Time Off

Annual Ref Values week

Job summary

Reformation is seeking an Associate in Austin to join our store team. Available to work a minimum of 20 hours per week and at least 3 days per week, including weekends.

Flexible scheduling will meet business needs and you will report to the Store Manager to drive sales and deliver an exceptional client experience. You will engage with customers, maintain inventory accuracy, support loss prevention, and embody the Reformation ethos in every interaction.

Qualifications

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with the self-motivation for your work and career

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

Skills

Retail experience

Fast-paced

Interpersonal skills

Self-motivation

Job description

Reformation is seeking an Associate in Austin to join our store team. Available to work a minimum of 20 hours per week and at least 3 days per week, including weekends.

Flexible scheduling will meet business needs and you will report to the Store Manager to drive sales and deliver an exceptional client experience. You will engage with customers, maintain inventory accuracy, support loss prevention, and embody the Reformation ethos in every interaction.