Brand Ambassador & Sales Pro (Flexible 20h+)

Reformation; New York (NY); On-site; USD 22,041 - 34,440; Part time

Benefits offered by this job

Employer-sponsored benefits

Clothing discount

Volunteer Time Off

Job summary

Reformation is seeking an Associate to join our mission-driven team. Available to work at least 20 hours per week, 3 days a week including weekends, with flexible scheduling to meet business needs.

Reporting to the Store Manager, you'll help drive sales and craft an engaging in-store experience. You’ll share product knowledge, uphold brand standards, support inventory control, and contribute to a welcoming, inclusive environment.

Qualifications

• Experience in sales or retail, with a focus on customer engagement.
• Ability to meet and exceed sales goals.
• Strong communication and interpersonal skills.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience that delights customers.
• Deliver a customer-first experience and build loyal relationships.
• Act as a brand ambassador, sharing Reformation's stories and sustainability focus.
• Maintain inventory accuracy and support loss prevention.
• Uphold time and attendance policy.
• Ensure the selling floor reflects brand standards.
• Share product knowledge with enthusiasm.
• Incorporate customer feedback to improve product and merchandising.
• Keep store environment inspiring and product accessible.
• Reflect Reformation's core values in all efforts.
• Maintain a professional, healthy, productive work environment.

Skills

Sales experience

Customer service

Interpersonal skills

Self-motivated

Job description

Reformation is seeking an Associate to join our mission-driven team. Available to work at least 20 hours per week, 3 days a week including weekends, with flexible scheduling to meet business needs.

Reporting to the Store Manager, you'll help drive sales and craft an engaging in-store experience. You’ll share product knowledge, uphold brand standards, support inventory control, and contribute to a welcoming, inclusive environment.