Sales Associate Part Time - Houston Galleria

Reformation; Houston (TX); On-site; USD 22,041 - 34,440; Part time

Benefits offered by this job

Health insurance

Commuter benefits

Paid time off

Retirement planning

Fertility care support

Volunteer opportunities

Clothing discount

Job summary

Reformation is hiring a part-time Sales Associate for our Houston Galleria location. You’ll help drive sales, engage with customers, and deliver a premier brand experience in a fast-paced retail setting.

You will work a minimum of 20 hours per week and at least 3 days, including weekends, with a flexible schedule. Base hourly range is $16–$25, plus benefits and growth opportunities within a mission-driven culture.

Qualifications

• Experience working with a sales or retail organization.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long‑term loyal client relationships.
• Serve as a brand ambassador – embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Ensure consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer input so we can continuously improve our product and merchandising.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

Skills

Retail experience

Customer engagement

Interpersonal skills

Job description

Sales Associate Part Time - Houston Galleria

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you.

Work Schedule / Location:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required)

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long‑term loyal client relationships.
• Serve as a brand ambassador – embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Ensure consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer input so we can continuously improve our product and merchandising.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast‑paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with self‑motivation for your work and career.

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on factors such as relevant experience, skills, qualifications, and internal equity.

Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation:

• Eligible employees get employer‑sponsored private medical, dental, and vision insurance, as well as commuter benefits.
• Competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance–aligned funds.
• Access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after one year of employment.
• Community‑focused donations from the company and employee volunteer opportunities.
• Clothing discount and culture events such as our annual Ref Values week and Volunteer Time Off.

Reformation is proud to be an Equal Opportunity Employer.

We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.