Part-Time Sales Lead - Famous Footwear

Famous Footwear; Cleveland (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant team at a leading footwear retailer where your passion for shoes and customer service can shine! As a Sales Lead, you will create a welcoming atmosphere, inspire your teammates, and drive sales through exceptional service. This role is perfect for someone who loves shoes and enjoys motivating others to achieve their goals. With a focus on teamwork, you'll help create memorable customer experiences while maintaining high standards in retail operations. Enjoy perks like a generous employee discount, career development opportunities, and a supportive team culture. If you're ready to elevate your career in retail, this is the place for you!

Benefits

30% Associate Discount

Relaxed Dress Code

Daily Access to Pay

Ease of Transferring Locations

Career Development Opportunities

Employee Assistance Programs

PTO, Health, and Retirement Benefits

Qualifications

• Passionate about providing the best shoe store experience for every customer.
• Ability to manage multiple tasks and communicate effectively with the team.

Responsibilities

• Inspire teammates and foster a culture of caring and camaraderie.
• Drive sales and accountability for achieving store goals.
• Maintain store operations and ensure a clean and organized environment.

Skills

Customer Service

Team Leadership

Sales Strategy

Retail Operations

Mentoring

Communication

Problem Solving

Education

High School Diploma/GED

Tools

Point of Sale (POS) Systems

Inventory Management Software

Job description

North Olmsted, OH, USA • Parma Heights, OH 44130, USA

Job Description

Posted Monday, February 10, 2025 at 5:00 AM

As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You love to take on additional responsibilities and take pride in your execution. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with the store team and customers, which builds engaging customer experiences. Most importantly you LOVE shoes and whatever your style you help every person who enters the store feel a little bit of that Famous Feeling.

What You’ll be Doing

• Inspire that Famous Feeling: Walk into the store ready to inspire teammates with your integrity and drive, fostering a culture of caring and camaraderie. To help others be their best, you’ll raise your hand to help infuse coaching moments for the selling behaviors behind our Customer Connection.
• Elevate to Your Goal-Crushing Era: You’ll bring your best to each day, take accountability for your goals and their impact on Famous Footwear’s overall performance. Drive sales with purpose and determination to achieve goals. Every shoe sale counts!
• Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker – from pricing to inventory, nothing gets past your keen eye for detail. You’ve got opening and closing the store dialed, keeping it clean, organized, and all our famous styles easily shoppable.
• Connect the Dots: Your high standards will keep you sticking to company policies. You don’t shy away from utilizing your fellow partners and resources to accomplish tasks like a champ!
• Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch experiences powered by attentiveness to customer service and determination to deliver them the styles and brands they crave.
• Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others.
• Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.

Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met.

Preferred Qualifications & Education

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Previous experience being on a team and motivating others to accomplish a goal.
• Manages multiple tasks and communicates direction set by the store manager.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Physical Requirements and/or Environment

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.
• Knowledgeable in general retail practices and procedures needed to keep things running smoothly.
• Experienced as a team player, bringing the energy and enthusiasm needed to encourage fellow associates and achieve goals together.
• Ability to manage multiple tasks with a positive attitude and communicate the game plan set by the store manager.
• Skilled at mentoring and training associates on selling and operational processes.
• Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.