Sales Lead with Keys, UGG

Deckers Brands; United States; Remote; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Sales Lead to enhance customer experiences in their retail store. In this vital role, you will engage with customers, promote brand loyalty, and ensure exceptional service while collaborating with a dynamic team. Your responsibilities will include operating the cash register, maintaining inventory, and creating a welcoming shopping environment. This position offers competitive pay, perks, and growth opportunities in a supportive workplace that values individuality and teamwork. If you are passionate about customer service and retail, this opportunity is perfect for you.

Benefits

Competitive Pay

Employee Discounts

Growth Opportunities

Global Contests

Qualifications

• Two years of retail store experience preferred.
• Excellent communication skills, both verbal and written.

Responsibilities

• Create personalized shopping experiences that foster brand loyalty.
• Operate the cash register and handle money accurately.

Skills

Customer Service

Communication Skills

Team Building

Multi-tasking

Education

High School Diploma

Tools

Microsoft Office

Job description

Sales Lead with Keys, UGG page is loaded

Sales Lead with Keys, UGG

Apply locations US - GA Atlanta Retail Store | time type Part time | posted on Posted 2 Days Ago | job requisition id 18372

About UGG

At UGG, a division of Deckers Brands, we aim to transform the lives of our customers and each other by sharing our passion and love for UGG. Our mission is to bring the UGG brand to life through every interaction and to evolve industry ideas by delivering experiences our customers desire. As part of the Deckers Family, we represent our brands and deliver unique, personalized shopping experiences.

Summary

Our Sales Leads with Keys are crucial to our store success. As a Sales Lead with Keys, your role is to create the best possible customer experience. You should stay current with all products, promotions, and marketing initiatives to effectively engage with customers and respond to their needs. Additionally, you will communicate UGG's sustainability initiatives and social commitments while sharing your passion for our products. You will work as part of a dynamic team to achieve business goals.

Description

As an UGG Sales Lead with Keys, you will create personalized shopping experiences that foster brand loyalty. You will model our Service Training Program, greet customers promptly and courteously, and ensure all questions are addressed before they leave. Providing exceptional service, including clear communication of our return policy, is essential. Maintaining a positive attitude and promoting the store and brand image are also key. You will be available to assist customers both in-store and over the phone.

You will also operate the cash register, handle money accurately, check inventory daily, ensure products are stocked, and merchandise according to Visual Merchandising standards. Maintaining a clean and organized back-stock and employee break area, practicing safety, and responding to theft appropriately are important. You will promote a positive work environment by recognizing team members' performance and maintaining respectfulness.

Core Competencies

As a successful Sales Lead with Keys, you should be able to:

• Ensure high levels of customer service as outlined in our Service Training Program
• Share knowledge of products and brand initiatives in customer interactions
• Communicate effectively with customers, team members, management, and stakeholders
• Empower team members through communication and recognition
• Work collaboratively to achieve goals
• Multi-task in a fast-paced environment
• Maintain current knowledge of trends and styles
• Respond professionally to problems
• Think critically and adapt to challenges

Key Qualifications

• Two years of retail store experience preferred
• High School Diploma
• Excellent communication skills, both verbal and written
• Motivated team player and self-starter
• Strong team-building skills
• Ability to multi-task effectively

Additional Requirements

• Flexible schedule and hours
• Physical ability to stand for extended periods
• Proficient in Microsoft Office
• Valid driver’s license

We offer competitive pay, discounts, perks, global contests, and growth opportunities. We are committed to equal employment opportunity, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other factors.

About Us

More than Just a Footwear Company

From corporate offices to retail stores worldwide, Deckers Brands fosters a curious, independent spirit. We support our people in pursuing passions, expressing individuality, and succeeding. We believe in creating opportunities for growth and making a positive impact in the world. Our products and brands are loved, but our greatest asset is our people. We are adventurous, spirited, and ready to embrace new challenges, rally around causes, and thrive together.