Part Time - Sales Associate/Front Desk

Massage Envy; San Diego (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Massage Envy Carmel Mountain in the San Diego area seeks team members for a customer service/sales role. You will educate clients on our Wellness Program, book appointments, and promote total body care through service recommendations. Both full-time and part-time opportunities are available at varying franchise locations.

Join a team that values customer care, professional growth, and a supportive work environment with flexible hours, including weekends and holidays where needed.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; able to multitask.
• Excellent people skills and ability to build guest relationships.

Responsibilities

• Provide outstanding customer service to guests.
• Educate clients on the Massage Envy Wellness Program and related services.
• Book appointments and upsell services, including homecare retail per provider recommendations.
• Manage clinic flow by greeting clients, scheduling, answering calls and emails.

Skills

Retail experience

Math skills

People skills

Multitasking

Guest relations

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy - Carmel Mountain, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location