Front Desk Sales Associate

Massage Envy; San Diego (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Award programs

Trained leadership

Supportive community

Job summary

Massage Envy in Carmel Mountain seeks a customer-focused team member to support wellness journeys. You’ll educate clients on services, promote the Wellness Program, and help grow the client base through in-person and email outreach.

The role emphasizes strong math and computer skills, friendly guest relations, and knowledge of massage and skin care services to drive Total Body Care sales.

Qualifications

• Previous retail or sales experience preferred.
• Strong math and computer skills with the ability to multitask.
• Excellent people skills and positive guest relationships.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Educate clients on services and promote the Wellness Program.
• Book services and encourage homecare retail purchases based on recommendations.
• Greet clients, answer calls and emails, and support clinic flow.

Skills

Retail experience

Math skills

Computer skills

People skills

Wellness knowledge

Tools

POS systems

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy - Carmel Mountain, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location