Part Time Sales Associate - Broad St

Ace Hardware; Beloit (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Ace Rewards card

Employee discount

Job summary

Ace Hardware in Beloit, WI, is seeking a Sales Associate to provide outstanding customer service, drive sales, merchandise products, and support store management.

Responsibilities include promoting promotions, handling shipments, and assisting customers with orders while maintaining clean, organized displays. Flexible hours including evenings, weekends, and holidays are required; High School diploma preferred with retail experience beneficial.

Qualifications

• High School diploma or equivalent required; some college preferred.
• Experience in retail or customer-facing roles is a plus.
• Able to learn product knowledge and help customers effectively.

Responsibilities

• Ensure each customer receives outstanding service.
• Maintain awareness of promotions and advertisements.
• Execute daily operations as directed by store management.
• Assist in training and development of peers.
• Participate in daily huddle meetings.
• Uphold merchandising and store cleanliness standards.
• Process new shipments and organize back stock areas.
• Assist customers with locating products and processing special orders.
• Encourage customers to open Ace Rewards card.
• Answer questions about procedures and policies.

Skills

Customer Service

Sales

Merchandising

Communication

Team Player

Education

High School diploma

Some college

Tools

POS systems

MS Word

Excel

Job description

Position Summary

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Major Responsibilities

The major responsibilities for this position include:

• Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Responsive of safety issues
• Conscious of shoplifting activity
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Solicit customers to open an Ace Rewards card
• Answer customers’ questions and provide information on procedures and policies

Minimum Requirements

The minimum requirements for this position include:

• Education/Training: High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn.
• Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers
• Previous experience in a retail environment either in marketing, sales, or back office.
• Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements

The minimum physical requirements for this position include:

• Must be able to lift 40 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

Job responsibilities may change based on the needs of the business.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.