Part-Time Sales Associate

UR University of Richmond; United States; On-site; USD 21,000 - 23,000; Part time

Job summary

UR University of Richmond's Spider Shop is seeking a part-time Customer Service and Cashier Associate to be the first contact for customers, assist with daily store operations, and handle cash transactions.

You will stay on the sales floor, help with merchandising, answer phones, train staff as needed, operate the POS system, and ensure accurate cash handling and deposit paperwork in a team-focused bookstore setting.

Qualifications

• Demonstrated customer service skills and professionalism.
• Working knowledge of retail operations and POS systems.
• General knowledge of cash management principles and procedures.
• Ability to learn new software and maintain confidentiality of records.

Responsibilities

• Provide customer service and assist with daily store operations on the sales floor.
• Handle cash transactions accurately and operate the POS system.
• Assist with merchandising, stocking, and store events as needed.
• Answer phones and train employees when required.
• Ensure store areas are neat and operations run smoothly.

Skills

Customer service

Cash handling

POS system knowledge

Professionalism

Retail operations

Education

High School Diploma or GED

Tools

POS system

Job description

Job Description SUMMARY: As the point of first contact for UR Spider Shop customers this position is responsible for providing customer service, assistance with daily store operations, and cash handling responsibilities.

JOB DUTIES/RESPONSIBILITIES:

Customer Service and Store Operations: (50%)

• Maintains presence on sales floor, assisting customers and staff with merchandise information
• Provides information to patrons regarding pertinent rules, policies, and procedures related to cash and cash related transactions; directs patrons to proper offices, as appropriate, to seek resolution of problems beyond the information available to the cashier
• Assists with merchandising and stocking merchandise
• Participates as a member of the bookstore team in ensuring that all areas of the store are neat and clean, supports and staffs store events as needed, attends team meetings and participates in bookstore projects as requested
• Answers telephones
• Trains employees, as needed
• Additional related duties as assigned

Cash Handling: (50%)

• Operates point-of-sale system.
• Accurately rings up sales using a variety of payments; makes correct change; issues receipts
• Verifies cash drawers
• Organizes daily receipts paperwork (cash deposits and reports)
• Complies with all established standards for handling cash, credit, records, and the like.
• Ensures confidentiality of university and customer records
• Processes paperwork and billing, as needed

QUALIFICATIONS:

• Demonstrated analytical skills
• Demonstrated customer service skills
• Maintains a high degree of professionalism
• Working knowledge of retail operations environment and point-of-sale systems
• General knowledge of cash management principles and procedures; ability to comply with cash/credit compliance standards
• General computer knowledge and ability to learn new software

Education & Experience:

• H.S. Diploma or GED required
• 2 years of experience cashiering preferred
• 1 year of experience in retail customer service preferred

WORK HOURS:

Part-time; non-exempt; temporary position (will work no more than 6 months). Schedule varies based on department needs but will work no more than 19 hours per week.

SALARY STRUCTURE:

Pay Grade 1 (Hiring Range $15.00 to $17.79 per hour) Located just minutes from downtown Richmond, Virginia, the University of Richmond blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. The mission of the University of Richmond is to educate in an academically challenging, intellectually vibrant, and collaborative community dedicated to the holistic development of students and the production of scholarly and creative work. A Richmond education prepares students for lives of purpose, thoughtful inquiry, and responsible leadership in a diverse world. Our strategic priorities are academic excellence, belonging and community, access and affordability, well-being, and experiential learning and community engagement. These priorities, coupled with strong benefits, makes the University of Richmond an employer of choice in the Richmond area. UR is a private, highly selective, liberal arts university with a welcoming spirit that prizes diversity of experience and thought. With more than 60 undergraduate majors and an average undergraduate class size of 15 students, the University provides a collaborative learning and research environment unlike any other in higher education, offering students an extraordinary combination of the liberal arts with law, business, leadership studies, and continuing education. The University of Richmond ranks number 30 among the nation’s best liberal arts colleges by US News and World Report, one of many accolades that showcases Richmond as a premiere place to grow professionally and personally.