Part-Time Sales Associate

89th & Madison; Livonia (MI); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Sick Day allowance

Discounts on products

Employee Wellness programs

Monthly Bonus incentives

Job summary

89th & Madison in Livonia seeks a friendly Sales Associate to enhance the customer experience through genuine connections, product knowledge, and a welcoming energy. You will guide customers to personalized looks, stock and maintain shelves, and collaborate with teammates to hit sales goals.

Responsibilities include greeting customers, answering questions, processing POS transactions, upselling, handling returns, and keeping the floor pristine.

Qualifications

• Proven work experience in retail or sales roles.
• Basic understanding of sales principles and customer service.
• Proficiency in English and basic math.
• Hands-on experience with POS transactions.
• Familiarity with inventory procedures.
• Strong communication and interpersonal skills.
• Friendly, energetic personality with customer focus.
• Flexible availability including nights, weekends, and holidays.
• Ability to lift up to 40 pounds and use ladders.

Responsibilities

• Provide excellent sales service to maintain high customer satisfaction.
• Greet customers and respond to queries.
• Meet department sales goals monthly, quarterly, yearly.
• Go the extra mile to drive sales.
• Keep assigned areas stocked and presentable.
• Engage with customers in store and upsell products.
• Process POS purchases and returns.
• Collaborate with team to ensure strong customer service.
• Stock and process shipments as needed.
• Build trust relationships with customers.

Skills

Customer service

Communication

Interpersonal skills

POS transactions

Inventory procedures

Flexibility

English proficiency

Tools

POS system

Job description

As a Sales Associate you are influencing the sales floor with your unique style, passion for the product, and welcoming energy. Your focus is on creating genuine connections with customers and guiding them to find their personalized look. Collaborating with team members and managers, you drive business success. Beyond fostering connections, you actively contribute to tasks like stocking and cleaning, ensuring a seamless customer experience. Your commitment to a collaborative, kind, and inclusive energy on the sales floor contributes to an overall positive and dynamic store environment.

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Stock and process shipment as needed

Requirements

• Proven work experience as a Retail Sales Associate, Sales Representative, or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts, which may include nights, weekends, and holidays
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs

Benefits

• Sick Day allowance for unforeseen health needs.
• Attractive Discounts on products.
• Employee Wellness programs to promote a healthy work-life balance.
• Monthly Bonus incentives to recognize and reward outstanding performance.