Part Time Room Service Server (PM + Weekends)

Four Seasons; Minneapolis (MN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Holiday pay

Daily meals

Uniforms provided

Sick pay

401(k) retirement plan

Job summary

Four Seasons Hotel Minneapolis seeks a Room Service Server to deliver in-room dining with warmth and precision, ensuring guest comfort and satisfaction.

You will work weekend evenings with shifts including 2pm-10pm, 3pm-11:30pm, 4pm-12am and occasional 6pm-2am, joining a team that values craftsmanship and hospitality.

We offer competitive pay and benefits, including health and vision insurance, daily meals, uniforms, sick pay, and opportunities for career development.

Qualifications

• A minimum of one year experience in food service.
• Excellent English communications skills.
• Ability to work a flexible schedule including nights, weekends and holidays.
• TIPS & ServSafe certified

Responsibilities

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

Skills

English communication

Customer service

Flexible schedule

Education

TIPS certified

ServSafe certified

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

The Four Seasons Hotel Minneapolis seeks a Room Service Server to join our talented team!

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-timeJames Beard Award-winning native Minnesotan chef, discover why your future is here.

About The Role

Basic Purpose: As a Room Service Server, you will create seamless and memorable dining experiences for guests in the comfort of their rooms. You will be responsible for delivering orders with care, precision, and attention to detail, ensuring each interaction reflects warmth and professionalism. As part of the Food & Beverage team, you will play a key role in maintaining high service standards and guest satisfaction.

This position will be responsible for working the weekend evening shifts on Friday, Saturday, and Sunday. Evening shift times will vary from 2pm-10pm, 3pm-11:30pm, 4pm-12am, and on occasion, 6pm-2am.

What You Will Do

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

What You Bring

• A minimum of one year experience in food service
• Excellent English communications skills
• The ability to work a flexible schedule including nights, weekends and holidays
• TIPS & ServSafe certified

What We Offer

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

• Wage: $16.37 per hour + tips
• Comprehensive health and vision insurance
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay
• Daily meals inspired by award-winning chefs
• Complimentary uniforms and uniform care
• Sick pay, disability coverage, and life insurance

We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:

• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts

Instagram: @FSMinneapolis
Facebook: https://www.facebook.com/FourSeasonsMinneapolis
LinkedIn: https://www.linkedin.com/company/four-seasons-hotel-regions/jobs/
Learn more about who we are: We Are Four Seasons

Candidates must have valid work authorization for the U.S.

Four Seasons is an Equal Opportunity, affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal