Part Time - Room Attendant - MFCAA

IHG; Fort Campbell North (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Insurance (medical/dental/vision)

401k

Job summary

IHG is seeking a Room Attendant to keep hotel rooms fresh and welcoming for guests, ensuring rooms meet high standards and adding that extra touch to delight.

This is a physical role requiring stamina, lifting up to 50 pounds, bending and kneeling, and flexible shifts including nights, weekends, and holidays. You will log lost and found items, assist with deep cleaning, and collaborate with other departments to deliver outstanding service.

Qualifications

• Must maintain physical stamina and be on feet most of the day.
• Ability to lift up to 50 pounds / 23 kilograms and push/pull heavy objects.
• Flexible attitude to shifts, including nights, weekends and holidays.
• Basic reading, writing and math literacy required.

Responsibilities

• Clean and prepare rooms to standard quality to be welcoming for guests.
• Assist guests with requests (e.g., toothbrushes, directions).
• Report progress and repairs to supervisor; log lost and found items.
• Follow safety procedures and wear required protective equipment.
• Manage supplies to minimize waste and maintain organization.
• Log and reunite lost belongings with owners; support with deep cleaning tasks.
• Work as part of a team and coordinate with other departments to ensure service quality.
• May perform turndown duties and other assigned tasks.
• Assist with other duties as needed.

Skills

Physical stamina

Lifting heavy objects

Flexibility

Literacy skills

Math basics

Shift flexibility

Teamwork

Job description

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast minutework done.

Your Day to Day -

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organized - keep on top of supplies and amenities and always try to minimize waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

What We Need from You -

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic math skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly pay range for this role is $15.00 to $18.27. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.