Part-Time Retail Tech Support & Guest Advocate

Hunter Super Techs - TurnPoint; Marshall Township (MI); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

Referral Bonus

Career Advancement Opportunities

Job summary

Victra, Verizon's largest premium retailer in the United States, seeks a part-time Sales Support Representative to deliver world-class service and support our sales team in busy store environments.

You will assist with account reviews, merchandising, data transfers, and guest interactions, while building product knowledge to help guests connect with the right technology.

This role offers flexible hours, on-the-floor training, and a welcoming team culture.

Qualifications

• High school diploma or GED.
• 1+ years of customer service, preferably in retail.
• Willingness to work evenings, weekends, holidays.
• Legally authorized to work in the United States.
• Demonstrated experience communicating with customers to find solutions.

Responsibilities

• Support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Lead merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction, ensuring a positive visit.
• Conduct account reviews to understand guest needs and present product/service recommendations.
• Create personal connections with guests to make tech look simple.
• Support a fast-paced store by assisting with guest interactions, account reviews, and follow-through.

Skills

Customer service

Communication

Retail experience

Flexible schedule

Education

High school diploma or GED

Job description

Victra, Verizon's largest premium retailer in the United States, seeks a part-time Sales Support Representative to deliver world-class service and support our sales team in busy store environments.

You will assist with account reviews, merchandising, data transfers, and guest interactions, while building product knowledge to help guests connect with the right technology.

This role offers flexible hours, on-the-floor training, and a welcoming team culture.