Part-Time Retail Team Lead - Elevate Customer Experience

Clarksoutlet; Village of Woodbury (NY); On-site; USD 20,664,000 - 30,307,000; Part time

Benefits offered by this job

Medical & Dental

Paid Sick Leave

Employee Discount

Retail Incentive Programs

Job summary

Clarks is seeking a Part Time Team Lead to oversee daily store operations and support a high-performing sales floor.

The role focuses on delivering exceptional customer service, coaching team members, and achieving monthly targets while maintaining brand standards and inventory control. This position is ideal for someone with retail leadership experience who enjoys creating a welcoming shopping environment.

Qualifications

• Experience guiding a retail team to meet store goals.
• Strong customer service and communication skills.
• Ability to train and coach staff on policies and procedures.

Responsibilities

• Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager.
• Consistently deliver positive sales performance.
• Organize the store merchandise and back stock and ensure proper placement of product.
• Oversee the receipt of shipment and maintain a clean work environment.
• Assist in training and coaching employees on all policies and procedures.
• Practice impeccable customer service skills.
• Upsell the customer, when appropriate, on multiple pairs and accessories.
• Exemplify the Clarks Brand.
• Follow all policies and procedures related to loss prevention and shrinkage.
• Create a comfortable work environment for all colleagues.
• Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs.

Skills

Leadership

Sales

Customer Service

Training

Job description

Clarks is seeking a Part Time Team Lead to oversee daily store operations and support a high-performing sales floor.

The role focuses on delivering exceptional customer service, coaching team members, and achieving monthly targets while maintaining brand standards and inventory control. This position is ideal for someone with retail leadership experience who enjoys creating a welcoming shopping environment.