Part-Time Retail Team Lead – Elevate Customer Experience

Clarks Outlet; City of Rochester (NY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical & dental plans

Earned sick leave

Employee discount

Retail incentive programs

Job summary

Clarks Outlet is opening a new store and seeks a Part Time Team Lead to join the team. The role includes serving as the Manager on Duty in the absence of the Store Manager and Assistant Manager, driving sales, organizing stock, overseeing shipments, and coaching staff.

You will maintain a high standard of customer service and uphold Clarks standards. The position emphasizes leadership in a retail setting, training, and ensuring policy compliance, with physical requirements such as standing long

Responsibilities

• Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
• Consistently deliver positive sales performance
• Organize the store merchandise and back stock and ensure proper placement of product
• Oversee the receipt of shipment and maintain a clean work environment
• Assist in training and coaching employees on all policies and procedures
• Practice impeccable customer service skills
• Upsell the customer, when appropriate, on multiple pairs and accessories
• Exemplify the Clarks Brand
• Follow all policies and procedures related to loss prevention and shrinkage
• Create a comfortable work environment for all colleagues
• Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs

Job description

Clarks Outlet is opening a new store and seeks a Part Time Team Lead to join the team. The role includes serving as the Manager on Duty in the absence of the Store Manager and Assistant Manager, driving sales, organizing stock, overseeing shipments, and coaching staff.

You will maintain a high standard of customer service and uphold Clarks standards. The position emphasizes leadership in a retail setting, training, and ensuring policy compliance, with physical requirements such as standing long