Part-Time Retail Store Customer Service and Sales Associate

The UPS Store 7171; Richmond Heights (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store 7171 in Richmond Heights, MO is hiring a Part-Time Retail Store Customer Service and Sales Associate to join our team. You will handle package processing, passport photos, office equipment, and point-of-sale tasks while delivering friendly, accurate service.

The ideal candidate has retail experience, strong computer skills, a HS diploma or GED, and a flexible, customer-first attitude. This role offers part-time hours and opportunities for growth with a locally trusted brand.

Qualifications

• Requires Missouri Notary License.
• Requires 15–25 hours per week, including afternoons and at least one weekend day.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and clear verbal/written communication, including spelling and math.
• Be prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Flexible schedule; available around college class schedules.
• High School Diploma or GED required.

Responsibilities

• Deliver outstanding customer service to walk-in customers and phone inquiries.
• Receive and process packages for courier shipment.
• Process passport pictures.
• Operate copiers, fax machines, binding, laminating, and POS devices.
• Advise customers on products, services, and best-value options.
• Learn all product/service offerings, industry trends, and store policies.
• Maintain a clean, organized, and safe working environment.

Skills

Customer service

Microsoft Office

Adobe Suites

Phone skills

Communication

Reliability

Physical stamina

Education

High School Diploma or GED

Missouri Notary License

Job description

We are looking to hire one Part-Time Retail Store Customer Service and Sales Associates at the Richmond Heights UPS Store located at 6642 Clayton Road. Associates are expected to deliver world-class customer service to all retail customers by receiving and processing packages for courier shipment, processing passport pictures, operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• MUST HAVE MISSOURI NOTARY LICENSE
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer\'s shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Qualifications

• MUST HAVE MISSOURI NOTARY LICENSE - Licensed notaries will get higher pay and a bonus per completed notary
• Work 15-25 hours per week, including afternoons and early evenings, with at least 1 weekend day
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Flexible schedule; willing to work around college student class schedules
• High School Diploma or GED required