Part-Time Retail Security Guard — Customer-Focused & Safe

Andy Frain Services; Akron (OH); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Weekly pay

Flexible scheduling

Employee discounts

Employee Assistance Program (conf. res

Supportive work environment focused on

Job summary

Andy Frain Services is hiring a Retail Security Guard (Part-Time) at Summit Mall, Akron, OH. The role involves patrolling, monitoring CCTV, and maintaining a safe environment for customers and staff during mornings and afternoons.

Weekly pay, flexible scheduling, employee discounts, and supportive benefits accompany a professional, customer-focused posture and clear incident reporting.

Qualifications

• Strong customer service and communication skills.
• Ability to stay alert and respond calmly in emergency situations.
• Reliable, punctual, and able to follow directions.
• Ability to write clear and accurate reports.
• Must present a professional appearance and demeanor.

Responsibilities

• Security & Patrol: Patrol assigned areas or maintain a fixed post to monitor activity; Control access points and manage pedestrian/vehicle traffic; Identify and report suspicious activity, incidents, or safety concerns; Respond to alarms, emergencies, and on-site incidents.
• Monitoring & Reporting: Monitor CCTV cameras and security systems; Complete daily activity logs, incident reports, and required documentation; Maintain awareness of surroundings at all times.
• Safety & Compliance: Follow all post orders, company policies, and safety procedures; Maintain knowledge of emergency response protocols; Inspect property for safety risks; Support loss prevention and recommend safety improvements.
• Customer Service: Greet and assist customers, employees, and visitors in a professional manner; Provide directions and support as needed; Maintain a visible, approachable presence on-site.

Skills

Customer service

Communication

Situational awareness

Reports writing

Professional appearance

Security experience

Tools

CCTV systems

Alarm systems

Access control

Job description

Andy Frain Services is hiring a Retail Security Guard (Part-Time) at Summit Mall, Akron, OH. The role involves patrolling, monitoring CCTV, and maintaining a safe environment for customers and staff during mornings and afternoons.

Weekly pay, flexible scheduling, employee discounts, and supportive benefits accompany a professional, customer-focused posture and clear incident reporting.