Part-Time Retail Sales Associate

Kohl's; Florence (AL); On-site; USD 10,000 - 60,000; Part time

Job summary

Kohl's is seeking a Part-Time Retail Sales Associate to deliver excellent customer service and assist with point of sale processes. The role involves engaging customers, operating registers, and maintaining service standards while fostering teamwork in a friendly environment.

Qualifications

• Must be 16 years of age or older.
• No retail experience required.

Responsibilities

• Engage customers by greeting them and offering assistance.
• Operate a cash register and handle payments.
• Support inventory accuracy and assist in training new hires.

Skills

Customer Service

Communication

Job description

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About The Role

In this role, you will deliver excellent customer service in point of sale and customer service processes while focusing on consistent execution and operational efficiency. You will facilitate speed of service transactions while creating a compelling customer experience.

What You’ll Do

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise, and handle different payment methods properly.
• Execute point of sale and customer service standards accurately and efficiently, providing courteous, friendly, fast, and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through proper completion of all required point of sale and merchandise disposition practices.
• Assist in training new hires on the service team, including process best practices, proper point of sale procedures, and using available tools and resources, while adhering to Kohl’s brand standards.
• Participate in daily service processes such as register and cash balancing, change orders, and replenishing supplies.

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty, and fostering teamwork in an engaged and inclusive culture.
• Using good judgment and discernment when making decisions, and involving appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs, and resolving issues satisfactorily.
• Completing multiple tasks within established timeframes.
• Following company policies, procedures, standards, and guidelines.
• Adhering to safety policies for the safety of all associates and customers.
• Responding proactively to directions from supervisors and managers.
• Performing other responsibilities as assigned.

Required Skills

• Excellent customer service skills with the ability to multi-task and maintain attention to detail.
• Strong verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Preferred Skills

• Experience in retail or service industries is a plus.

Pay Starts At: $12.50

Additional Information

• Seniority level: Not Applicable
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail