Part-Time Retail Ops & Merch Associate

Reformation; Walnut Creek, Northern (CA, KY); Hybrid; USD 22,000 - 34,000; Part time

Benefits offered by this job

Medical, dental, vision

Commuter benefits

Paid time off

Retirement planning

Fertility care support

Clothing discount

Job summary

Reformation is seeking an Operations Associate for a part-time role at Broadway Plaza in Walnut Creek. You will support daily store operations, inventory control, merchandising, and customer flow while upholding brand standards.

The position requires a minimum 20 hours per week and at least 3 days, with flexible scheduling including weekends and holidays. Compensation ranges from $16 to $25 per hour, with benefits and a strong team culture.

Qualifications

• 1+ years relevant experience in a fast-paced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet and digital technologies.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with the self-motivation for your work and career.

Responsibilities

• Support the operational efforts required to achieve store goals.
• Maintain seamless store operational procedures.
• Consistently use and understand processes and procedures to track in store inventory accurately.
• Track, receive and process all inbound inventory shipments.
• Complete inventory related tasks as necessary with an elevated attention to detail, including inbound and outbound store transfers, shipment, and omni channel order processing.
• Complete shipment processing - receiving, hanging, steaming, tagging (when applicable) and organizing in the back of house.
• Support the process of completing markdowns when applicable.
• Submit facilities tickets to ensure maintenance, presentation and organization.
• Organize store supplies.
• Ensure the back of house reflects the brand and concept standards at all times.
• Prepare and deliver all customer fitting rooms quickly and accurately.
• Prepare and support all customer purchases in alignment with brand standards, preparing, folding and bagging products.
• Replenish the sales floor when products are sold to ensure visual presentations and inventory levels meet brand standards at all times.
• Support execution of visual merchandising tasks as new products are received, including adjusting visual merchandising when products are sold out or sold through.
• Execute visual displays and mannequins when directed.
• Receive extraordinary customer experience feedback and scoring on service evaluation.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Bring an ambitious and passionate attitude to work daily.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

Skills

Retail experience

Inventory management

Team collaboration

Customer service

Digital literacy

Job description

Reformation is seeking an Operations Associate for a part-time role at Broadway Plaza in Walnut Creek. You will support daily store operations, inventory control, merchandising, and customer flow while upholding brand standards.

The position requires a minimum 20 hours per week and at least 3 days, with flexible scheduling including weekends and holidays. Compensation ranges from $16 to $25 per hour, with benefits and a strong team culture.