Part-Time Retail Lead — Guest Experience & Store Ops

Fjällräven; Bozeman (MT); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

401(k) with employer match

Generous paid time off

Product discounts and access to Fjällr

Sustainability commitment

Job summary

Fjällräven in Bozeman, MT is hiring a Retail Supervisor to help bring our mission to life on the sales floor. As a part-time keyholder, you’ll lead daily operations, coach teammates, and build trusted guest connections while upholding Fjällräven’s values.

You’ll partner with the Store Manager to ensure excellent service, inventory accuracy, and a safe, welcoming environment. A passion for the outdoors helps you connect with customers and Community initiatives.

Qualifications

• Prior experience in retail or customer service.
• Leadership skills rooted in trust, example, and collaboration.
• Strong track record of delivering thoughtful, memorable guest experiences.
• Clear communication, organization, and time-management skills.
• Passion for the outdoors, sustainability, and continuous learning.
• Comfort using retail systems (POS, inventory tools), or a willingness to learn.

Responsibilities

• Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service.
• Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests.
• Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose.
• Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions.
• Support operational excellence, including inventory accuracy, stock organization, and visual standards.
• Help ensure a safe, secure, and compliant store environment.
• Model sustainability in action, sharing programs with guests and teammates.
• Represent the brand with authenticity, curiosity, and care.

Skills

Retail leadership

Guest experience

Communication

Time management

POS systems

Tools

POS systems

Job description

Fjällräven in Bozeman, MT is hiring a Retail Supervisor to help bring our mission to life on the sales floor. As a part-time keyholder, you’ll lead daily operations, coach teammates, and build trusted guest connections while upholding Fjällräven’s values.

You’ll partner with the Store Manager to ensure excellent service, inventory accuracy, and a safe, welcoming environment. A passion for the outdoors helps you connect with customers and Community initiatives.