Part-Time Retail Lead - Customer Experience & Store Ops

Le Creuset; Seattle (WA); On-site; USD 25,000 - 30,000; Part time

Job summary

Le Creuset in Seattle, WA is seeking a part-time Retail Sales Lead/Key Holder to support sales, service, and daily store operations. You’ll handle opening/closing, cash handling, and security while delivering exceptional customer experiences and maintaining visual standards.

You’ll contribute to achieving store KPIs, share product knowledge on cooking and entertaining, and work with the team to keep a welcoming, high-energy environment.

Qualifications

• Previous retail sales or customer service experience, preferably in a specialty retail environment.
• Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred.
• Dependability, sound judgment, and the ability to follow established security and operational procedures.
• A customer-focused approach with strong communication and teamwork skills.

Responsibilities

• Open and Close the Store: Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.
• Support Sales and Customer Experience: Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.
• Maintain Operational and Visual Standards: Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset’s visual and operational standards.
• Contribute to a Positive Team Environment: Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

Skills

Retail experience

Customer service

Cash handling

Teamwork

Flexible schedule

Tools

POS system

Job description

Le Creuset in Seattle, WA is seeking a part-time Retail Sales Lead/Key Holder to support sales, service, and daily store operations. You’ll handle opening/closing, cash handling, and security while delivering exceptional customer experiences and maintaining visual standards.

You’ll contribute to achieving store KPIs, share product knowledge on cooking and entertaining, and work with the team to keep a welcoming, high-energy environment.