Part-Time Retail Experience Specialist

Dollar Tree, Inc.; Markham (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team in Markham, IL. You will assist customers, handle transactions, and help maintain store conditions to deliver a positive shopping experience.

Requirements include a high school diploma or equivalent and demonstrating strong customer service, organization, and communication skills. The role involves lifting up to 50 lbs and physical store duties, with potential for varied duties as assigned.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Physical strength

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team in Markham, IL. You will assist customers, handle transactions, and help maintain store conditions to deliver a positive shopping experience.

Requirements include a high school diploma or equivalent and demonstrating strong customer service, organization, and communication skills. The role involves lifting up to 50 lbs and physical store duties, with potential for varied duties as assigned.