Part-Time Retail Customer Service & Stock Associate

Dollar Tree, Inc.; Sterling (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Sterling, IL store. You will assist customers, handle transactions at the register, and help keep the store stocked and clean while maintaining a safe, friendly environment.

Responsibilities include unloading merchandise, restocking, and ensuring all areas are neat. The role emphasizes strong customer interaction and adherence to store policies.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and frequent walking, standing, bending.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness including bathrooms, floors, trash.

Skills

Customer service

Retail experience

Communication skills

Following instructions

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Sterling, IL store. You will assist customers, handle transactions at the register, and help keep the store stocked and clean while maintaining a safe, friendly environment.

Responsibilities include unloading merchandise, restocking, and ensuring all areas are neat. The role emphasizes strong customer interaction and adherence to store policies.