Part-Time Retail Customer Service Associate

Dollar Tree, Inc.; Chicago (IL); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate in Chicago, IL to assist customers, handle transactions, stock products, and maintain a clean, safe store environment. The role emphasizes strong communication, organization, and problem-solving while delivering a friendly shopping experience.

The position is part time and requires lifting up to 50 lbs, with duties including merchandise reception, restocking, and assisting customers across shifts.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Relationship management

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate in Chicago, IL to assist customers, handle transactions, stock products, and maintain a clean, safe store environment. The role emphasizes strong communication, organization, and problem-solving while delivering a friendly shopping experience.

The position is part time and requires lifting up to 50 lbs, with duties including merchandise reception, restocking, and assisting customers across shifts.