Part-Time Retail Customer Care Specialist

Dollar Tree, Inc.; Wood River (IL); In loco; USD 17.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Descrizione del lavoro

Dollar Tree, Inc. in Wood River, IL is looking for a Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle transactions at the register, and help keep the store stocked and clean.

The role requires handling cash securely, following store procedures, and communicating effectively with customers and team members. Part-time hours may apply, with responsibilities including unloading deliveries and maintaining a safe store environment.

Competenze

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Mansioni

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Conoscenze

High school diploma or equivalent

Customer service experience

Follow instructions

Lift 30–50 lbs

Customer service

Organizational and communication

Problem-solving and decision-making

Formazione

High school diploma or equivalent (preferred)

Descrizione del lavoro

Dollar Tree, Inc. in Wood River, IL is looking for a Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle transactions at the register, and help keep the store stocked and clean.

The role requires handling cash securely, following store procedures, and communicating effectively with customers and team members. Part-time hours may apply, with responsibilities including unloading deliveries and maintaining a safe store environment.