Part-Time Retail Customer Service Specialist

Family Dollar; Ormond Beach (FL); On-site; USD 15,000 - 23,000; Part time

Job summary

Family Dollar is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, stock shelves, and ensure a clean, safe store environment in Ormond Beach, FL.

This role requires a high school diploma or equivalent, prior retail or customer service experience is preferred, and the ability to lift 30–50 lbs. We value strong communication and teamwork.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neateness of areas.
• Other duties as assigned*.

Skills

Customer service

Retail experience

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, stock shelves, and ensure a clean, safe store environment in Ormond Beach, FL.

This role requires a high school diploma or equivalent, prior retail or customer service experience is preferred, and the ability to lift 30–50 lbs. We value strong communication and teamwork.