Part-Time Retail Customer Service Associate I

Family Dollar; South Boston (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in South Boston, VA is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle sales at the register, stock shelves, and maintain store cleanliness.

The role emphasizes friendly customer interactions, accuracy in transactions, and teamwork with store leaders. Part-time hours apply, with emphasis on reliability and flexible scheduling within a retail environment.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and neat presentation

Skills

Customer service

Communication

Problem solving

Organizational skills

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar in South Boston, VA is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle sales at the register, stock shelves, and maintain store cleanliness.

The role emphasizes friendly customer interactions, accuracy in transactions, and teamwork with store leaders. Part-time hours apply, with emphasis on reliability and flexible scheduling within a retail environment.