Part-Time Retail Customer Service Associate I

Dollar Tree; Grant (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Family Dollar in Grant, Alabama is seeking a Customer Service Associate to help customers, process purchases, stock shelves, and maintain a clean, safe store environment. The role includes unloading merchandise and replenishing stock while upholding friendly, professional interactions with shoppers and teammates.

The position is part-time and requires you to assist with daily store operations, including ensuring all areas are neat and presentable and adhering to safety and service standards.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Follow instructions

Organizational skills

Communication skills

Problem solving

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar in Grant, Alabama is seeking a Customer Service Associate to help customers, process purchases, stock shelves, and maintain a clean, safe store environment. The role includes unloading merchandise and replenishing stock while upholding friendly, professional interactions with shoppers and teammates.

The position is part-time and requires you to assist with daily store operations, including ensuring all areas are neat and presentable and adhering to safety and service standards.