Part-Time Retail Customer Service Associate I

Dollar Tree; Forest City (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Forest City, North Carolina is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload trucks, and keep the store clean and safe.

The role requires excellent customer service, strong communication, and the ability to lift 30–50 lbs. Previous retail or service experience is preferred, and there is emphasis on following procedures and maintaining a positive work

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Physical strength

Cash handling

Education

High school diploma or equivalent

Job description

Family Dollar in Forest City, North Carolina is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload trucks, and keep the store clean and safe.

The role requires excellent customer service, strong communication, and the ability to lift 30–50 lbs. Previous retail or service experience is preferred, and there is emphasis on following procedures and maintaining a positive work