Part-Time Retail Customer Service Associate

dollartree; Canaan (CT); On-site; USD 22,000 - 25,000; Part time

Job summary

Family Dollar in Canaan, CT is seeking a Customer Service Associate to deliver a great shopping experience. You will help customers, process transactions at the register, and keep the store clean and well-stocked.

This role emphasizes friendly interactions with customers and teammates while maintaining security of cash and store assets. The position is part-time, with responsibilities including merchandise receiving, unloading trucks, and adhering to productivity standards while upholding safety

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem-solving

Relationship management

Education

High school diploma or equivalent

Job description

Family Dollar in Canaan, CT is seeking a Customer Service Associate to deliver a great shopping experience. You will help customers, process transactions at the register, and keep the store clean and well-stocked.

This role emphasizes friendly interactions with customers and teammates while maintaining security of cash and store assets. The position is part-time, with responsibilities including merchandise receiving, unloading trucks, and adhering to productivity standards while upholding safety