Part-Time Retail/Customer Service Associate

Personalization Universe; Ankeny (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Flowerama in Ankeny, Iowa seeks a Part-Time Retail/Customer Service Associate to greet customers, answer questions, and assist with sales and floral products. The role emphasizes strong customer service and a willingness to learn floral design.

Training is provided, with opportunities for growth within the organization. The position offers a flexible, part-time schedule with hours during weekdays, weekends, and holidays.

Qualifications

• Strong customer service and/or retail experience.
• Typing ability (30 WPM).
• POS experience is a plus.
• Floral design experience is helpful but not mandatory.
• Familiarity with florist business is helpful.
• Ability to work as part of a team while completing tasks in a timely manner.
• Ability to lift 40lbs unassisted.
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally.
• Flexible schedule required (open Mon–Fri 7:30am–7pm, Sat 8am–7pm, Sun 10am–4pm).

Skills

Customer service

Retail experience

Telephone skills

POS experience

Typing 30 WPM

Interpersonal skills

Stand 8 hours

Flexibility

Teamwork

Lift 40lbs

Tools

POS system

Job description

Part-Time Retail/Customer Service Associate

#18114

Ankeny, Iowa, United States

Description

Flowerama is looking for looking for hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience.

Pay is based on experience, and we promote from within our organization as much as possible.

Are you looking for a change? Would you like to learn the art of floral design? Do you love helping customers? Then you will love working here!

Requirements

• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7:30am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentines Day and Mothers Day weeks, including Valentines Day and Mothers Day.

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