Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Jacksonville (IL); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Jacksonville, IL is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, and keep the store clean and safe.

The role requires good communication, ability to lift 30–50 lbs, and prior customer service experience is preferred. This is a part-time, on-site position with opportunities to grow.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills needed.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading, stock replenishment.
• Maintain a safe, respectful environment with professional interactions.
• Keep the store clean, restock bathrooms, sweep/mop floors, and take out trash.
• Perform other duties as assigned.

Skills

Customer service

Follow instructions

Communication skills

Organization

Problem solving

Physical strength

Education

High school diploma or equivalent

Job description

Dollar Tree in Jacksonville, IL is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, and keep the store clean and safe.

The role requires good communication, ability to lift 30–50 lbs, and prior customer service experience is preferred. This is a part-time, on-site position with opportunities to grow.