Part-Time Retail Customer Experience Specialist

Family Dollar; Fresno (CA); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Fresno, CA is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, and help maintain store cleanliness and organization.

The role requires good customer service skills, the ability to lift up to 50 lbs, and to work in a fast-paced retail environment. Part-time opportunities are available, with a focus on friendly, professional interactions with customers and teammates.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service experience

Cash handling

Communication skills

Lifting up to 50 lbs

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar in Fresno, CA is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, and help maintain store cleanliness and organization.

The role requires good customer service skills, the ability to lift up to 50 lbs, and to work in a fast-paced retail environment. Part-time opportunities are available, with a focus on friendly, professional interactions with customers and teammates.