Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Village of Whitesboro (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Whitesboro, NY is seeking a Customer Service Associate to help customers with questions, make recommendations, and handle sales at the cash register, contributing to a positive shopping experience. You will also assist with unloading trucks and stock replenishment to keep shelves full and visible.

The position emphasizes friendly customer interactions, adherence to safety standards, and dependable attendance.

Qualifications

• High school diploma or equivalent is preferred.
• Experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication

Organizational skills

Problem-solving

Following instructions

Physical lifting

Education

High school diploma or equivalent

Job description

Dollar Tree in Whitesboro, NY is seeking a Customer Service Associate to help customers with questions, make recommendations, and handle sales at the cash register, contributing to a positive shopping experience. You will also assist with unloading trucks and stock replenishment to keep shelves full and visible.

The position emphasizes friendly customer interactions, adherence to safety standards, and dependable attendance.