Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Town of Webster (NY); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Webster, NY to welcome shoppers and provide helpful recommendations. You will process sales at the register, stock shelves, unload trucks, and keep the store clean and organized while delivering friendly, professional service.

The role emphasizes customer satisfaction, quick learning of store procedures, and teamwork with fellow associates and leaders. Part-time schedule with varied shifts is available to support daily operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform repetitive walking, standing, stooping, kneeling, climbing, pushing, and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Stock replenishment

Safety awareness

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Webster, NY to welcome shoppers and provide helpful recommendations. You will process sales at the register, stock shelves, unload trucks, and keep the store clean and organized while delivering friendly, professional service.

The role emphasizes customer satisfaction, quick learning of store procedures, and teamwork with fellow associates and leaders. Part-time schedule with varied shifts is available to support daily operations.