Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Village of Ilion (NY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is hiring a part-time Customer Service Associate in Ilion, NY. You will assist customers, handle transactions, stock and replenish merchandise, and help unload trucks while maintaining a safe, clean store environment.

We value excellent service, strong communication, and the ability to follow instructions. You’ll work with a team to ensure a friendly shopping experience and protect store assets.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment as per productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned*.

Skills

Customer service

Communication

Organization

Problem solving

Follow instructions

Relationship management

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is hiring a part-time Customer Service Associate in Ilion, NY. You will assist customers, handle transactions, stock and replenish merchandise, and help unload trucks while maintaining a safe, clean store environment.

We value excellent service, strong communication, and the ability to follow instructions. You’ll work with a team to ensure a friendly shopping experience and protect store assets.