Part-Time Retail Customer Service Pro

Dollar Tree Stores

City of Hornell (NY)

On-site

USD 17,000 - 22,000

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate in Hornell, NY. The role involves helping customers, handling transactions, stocking merchandise, and maintaining a clean, safe store environment.

Part-time position with responsibilities including unloading deliveries, restocking, and delivering friendly, professional service to shoppers. The store emphasizes teamwork and adherence to company policies and safety standards.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hospitality, or similar environment highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, and bending.
  • Excellent customer service and relationship management skills required.
  • Strong organizational and communication skills required.
  • Strong problem-solving and decision-making skills required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions at the assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked and recover merchandise.
  • Receive merchandise and unload trucks; stock replenishment per standards.
  • Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
  • Maintain cleanliness throughout the store, including restrooms, floors, and trash.
  • Other duties as assigned*

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate in Hornell, NY. The role involves helping customers, handling transactions, stocking merchandise, and maintaining a clean, safe store environment.

Part-time position with responsibilities including unloading deliveries, restocking, and delivering friendly, professional service to shoppers. The store emphasizes teamwork and adherence to company policies and safety standards.

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