Retail Customer Experience Associate

Dollar Tree, Inc.; Town of Ithaca (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Ithaca, NY is seeking a part-time Customer Service Associate to provide a friendly shopping experience. You will assist customers, process sales at the register, stock shelves, and help unload trucks.

This role emphasizes safety, teamwork, and clean, welcoming store conditions. Previous retail or customer service experience is preferred; a high school diploma or equivalent is preferred.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Other duties as assigned.

Skills

Customer service

Communication skills

Lifting ability

Stocking & merchandising

Following instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Ithaca, NY is seeking a part-time Customer Service Associate to provide a friendly shopping experience. You will assist customers, process sales at the register, stock shelves, and help unload trucks.

This role emphasizes safety, teamwork, and clean, welcoming store conditions. Previous retail or customer service experience is preferred; a high school diploma or equivalent is preferred.