Part-Time Retail Customer Experience Associate

Dollar Tree Stores INC; State College (Centre County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer at our State College, Pennsylvania location.

You will assist customers with questions and recommendations, manage transactions at the cash register, and help keep the store well-stocked and clean while maintaining a safe and friendly environment for all team members and guests.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Incumbents will follow any other related duties as assigned by supervisor.

Skills

Customer service

Follow instructions

Lifting 30–50 lbs

Communication

Problem solving

Team oriented

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer at our State College, Pennsylvania location.

You will assist customers with questions and recommendations, manage transactions at the cash register, and help keep the store well-stocked and clean while maintaining a safe and friendly environment for all team members and guests.