Part-Time Retail Customer Experience Associate

Family Dollar Stores Of Michigan LLC; Kalkaska (MI); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Michigan LLC is seeking a Customer Service Associate to deliver a great shopping experience. Responsibilities include assisting customers, processing transactions, maintaining cash security, stocking, unloading merchandise, and ensuring a clean, safe store environment.

The role emphasizes strong customer service, organization, communication, and problem-solving skills, with a part-time schedule and duties across store operations.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain store cleanliness, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Organization

Teamwork

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Michigan LLC is seeking a Customer Service Associate to deliver a great shopping experience. Responsibilities include assisting customers, processing transactions, maintaining cash security, stocking, unloading merchandise, and ensuring a clean, safe store environment.

The role emphasizes strong customer service, organization, communication, and problem-solving skills, with a part-time schedule and duties across store operations.