Part-Time Retail Customer Experience Associate

Family Dollar Stores Of New York LLC; City of Poughkeepsie (NY); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of New York LLC is seeking a Customer Service Associate to join our team and provide a great shopping experience. You will assist customers, handle sales transactions, and keep the store clean and stocked.

The role requires strong customer service, organizational and communication skills, and physical ability to lift 30–50 lbs. prior retail experience is preferred. We offer a supportive environment with opportunities for growth.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Physical ability

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of New York LLC is seeking a Customer Service Associate to join our team and provide a great shopping experience. You will assist customers, handle sales transactions, and keep the store clean and stocked.

The role requires strong customer service, organizational and communication skills, and physical ability to lift 30–50 lbs. prior retail experience is preferred. We offer a supportive environment with opportunities for growth.