Part-Time Retail Customer Experience Associate

Dollar Tree Stores; Baltimore (MD); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the cash register, maintain store cleanliness, and stock shelves.

You will also help unload trucks and ensure a safe, friendly store environment. We prefer a high school diploma and prior customer service experience.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service in retail, hospitality, grocery, or drug store preferred.
• Must follow instructions and interpret documents accurately.
• Ability to lift 30–50 lbs and perform physical tasks as needed.
• Strong customer service and relationship management skills required.
• Good organizational and communication abilities required.
• Solid problem-solving and decision-making skills expected.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise as needed.
• Receive merchandise and help with unloading trucks.
• Ensure a safe, respectful, and professional environment.
• Maintain store cleanliness including restrooms and floors.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Instructions following

Excellent communication

Organizational skills

Problem-solving

Education

High school diploma

Job description

Dollar Tree Stores is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the cash register, maintain store cleanliness, and stock shelves.

You will also help unload trucks and ensure a safe, friendly store environment. We prefer a high school diploma and prior customer service experience.