Part-Time Customer Experience Associate

Dollar Tree, Inc.; City of Cohoes (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the register, and help keep the store neat and stocked.

You will unload trucks, stock replenishment, maintain safety and a respectful environment, and perform other duties as assigned. High school diploma preferred and retail/service experience is valued.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Ensure a safe, respectful environment with professional interactions.
• Maintain cleanliness of the store, bathrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Relationship management

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the register, and help keep the store neat and stocked.

You will unload trucks, stock replenishment, maintain safety and a respectful environment, and perform other duties as assigned. High school diploma preferred and retail/service experience is valued.